To test the USB key connection, enter “ into your rowser.There are a range of problems that may arise related to the user's key (also sometimes referred to as the USB key, hardware lock, hardlock, or dongle) that secures Itasca software. Lasted version and release of CODESOFT Additional Info
Try reinstalling CODESOFT with the latest compatible version. If this fails, a component of the TEKLYNX software may be corrupted. If you already updated the driver but cannot see the fields mentioned above, you may need to remove the HASP driver and try reinstalling it. You can test to see if CODESOFT can recognize the HASP driver (with USB plugged in) by running the upgrade.exe application to see the Key Upgrade screen. Try installing the correct HASP driver from TEKLYNX. USB Key Light Illuminates but CODESOFT still fails to see the license If the light still fails to illuminate, download and install the latest HASP driver from TEKLYNX. Wait 10-15 seconds for the light on the USB key to illuminate. CODESOFT, therefore, cannot see the license. wrong HASP driver version) or file corruption issue when trying to use the HASP driver. However, CODESOFT may still have a compatibility (e.g.
In this case, the driver is able to recognize the USB key (i.e. This may not be working properly or the OS is doing the update very slowly. The correct driver (HASP driver) should be automatically downloaded by the Microsoft operating system when the USB key was first inserted. There are two known scenarios:įor unknown reasons, the USB key failed to be recognized by the computer. USB key light may or may not illuminate (see two scenarios below).Receive prompt to activate the software despite the fact that the USB Key is installed.User is prompted to activate the license for CODESOFT even though the USB license key is installed.
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